How To Spot An A-Player

How To Spot An A-Player

Every employer has her own definition of the ideal employee.  But most would probably describe an A-player as: intelligent, dedicated, energetic, independent, focused, organized, kind, and with excellent communication skills.  Do these employees exist?  This morning I spent an hour on the phone with Sears’ representatives trying to understand why they kept canceling my online order for clothes dryers.  They had no explanation.  And no solution...